Since its establishment in 1381 AH, the Ministry of Hajj and Umrah has played multiple roles to serve the pilgrims, Umrah pilgrims and visitors within a vital and important role in implementation of the policies of the programs of the Government of the Kingdom of Saudi Arabia 2030 vision, with regard to facilitating the reception of pilgrims and Umrah pilgrims who come to the countries of the Two Holy Mosques from different parts of the world for the purpose of Hajj or pilgrimage.
The role of the Ministry of Hajj in serving pilgrims and pilgrims
The Ministry of Hajj and Umrah, after its separation from the Ministry of Endowments in the year 1414 AH, continued to achieve the aspirations and desires of pilgrims and pilgrims from the beginning of their planning to come to perform their rituals until their departure from Saudi Arabia, and all efforts are made to provide facilities for them. The Ministry also seeks to create good facilities and strong infrastructure in cooperation with all parties governmental authorities in the Kingdom under the umbrella of the “Guests of the Most Merciful” program – one of the vision programs -.
The role of the Ministry of Hajj and Umrah in serving the pilgrims of the House of God
The Ministry of Hajj and Umrah employs its capabilities to serve pilgrims and Umrah performers within manifold roles and tasks in coordination with government and private agencies to facilitate procedures for performing rituals, starting with developing raft work, agency and guide, and services provided to domestic pilgrims using the latest technology, and electronic services, such as: the electronic platform for submission and selection of services Umrah application, smart cards, Tafweej systems, and others.
Ministry services to facilitate Hajj
The Ministry is keen to make the Hajj easy and accessible by mobilizing human and technical efforts, and upgrading the skills of field service workers to ensure distinguished services for pilgrims and Umrah pilgrims, by relying on distinguished and effective training programs that qualify them to receive the pilgrims, and in coordination with all parties that provide services to the pilgrims to facilitate the performance of pilgrims. Umrah pilgrims and visitors to their rituals.
The Ministry also supervises the provision of distinguished services by volunteer teams and government agencies that provide direct services to pilgrims and Umrah pilgrims, in addition to supervising institutions and companies licensed by the Ministry that practice their services under the supervision of the Ministry. .
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